LI’L Squirts Privacy Policy

Version 03.02.2021

 

Our Commitment

 

Li’l Squirts and its employees do our collective best to protect customer’s information and data.  The creation of this privacy policy demonstrates our commitment to privacy and we will never share personal information, including your email address or contact information, without your explicit permission. By using our services and viewing the Li’l Squirts website you consent to the practices described in this privacy policy.

 

If there are any questions or comments about the www.lilsquirts.ca website, the privacy policy or the information collected please contact info@lilsquirts.ca

 

Security

 

Modern and up-to-date security features are in place to protect the transfer, alteration, misuse or loss of your information under our control.  The Li’l Squirts website is hosted in Canada.

 

The Li’l Squirts’ website is built on the WIX platform (“The Platform”).   The Platform places security as one of its highest priorities and strives to keep websites safe and secure from DDoS attacks, malware and other online threats. The Li’l Squirts website is created with HTTPS security protocol and validated with an SSL certificate.  Websites built on The Platform adhere to the highest level of the payments industry standards (Level 1 PCI Compliant) to keep customer’s transactions private.   

 

Square Reader is used to make payments for our products and services and customer’s credit or debit card information is collected for the sole purpose of processing a transaction for services or products and is not stored. Square Reader protects your data from hackers and follows a series of security guidelines based on the Payment Card Industry Data Security Standard (“PCI DSS”) compliance requirements. Square Reader products are compliant and Li’l Squirts do not have to put additional compliance processes in place.  Payments are encrypted to protect against hackers and robust account protection tools are in place.

 

Information Collection, Use and Opt-In/Opt-Out Practices

 

Li’l Squirts adheres to the responsibilities outlined in the Personal Information Protection and Electronic Documents Act (PIPEDA).  We follow the 10 fair information principles when protecting our customers’ data.  The principles are:

 

  1. Accountability

  2. Identifying Purposes

  3. Consent

  4. Limiting Collection

  5. Limiting Use, Disclosure and Retention

  6. Accuracy

  7. Safeguards

  8. Openness

  9. Individual Access

  10. Challenging Compliance

 

When communicating about and providing installation, maintenance and cleaning services to our customers, Li’l Squirts collects and uses contact and equipment requirements information.  Work-in-progress and follow-up service transactions use a variety of customer communications such as, but not limited to, details on specific service needs, before & after pictures, service findings such as age of equipment, maintenance needs, wear and tear issues, recommended next service dates, payment information, etc.  From time-to-time Li’l Squirts will offer our customers the chance to enter a contest or receive a promotional discount.  Only those customer’s that have provided explicit permission to receive such communications will receive the notifications. 

 

To manage contact preferences, customers may opt-out of any further communications by clicking on the opt-out link found at the bottom of any email received from Li’l Squirts and agreeing to opt-out of further communications.  Li’l Squirts will do its best to update customer preferences on a frequent basis to ensure communications with our customer reflects their most recent privacy requests.

 

Information detailing website usage, collected for the purpose of analytics, is reviewed in the aggregate and does not include specific individual customer’s data.

 

Partner Companies/External Links

 

The Li’l Squirts website includes information and links to partner companies and their services.  Li’l Squirts is not responsible for the privacy practices or the content of such information and/or websites, but will do its best to maintain the integrity of Li’l Squirts and its business practices when working with partner companies.  Any concerns about the partners or their websites can be communicated to Li’l Squirts at info@lilsquirts.ca.

 

Any third-party partner working with Li’l Squirts and who has been given authorization to use your information, is only allowed to use the information to perform the services required and must adhere to the terms of this Privacy Policy. 

 

Updates

 

We will update this privacy policy from time-to-time.  When the policy is updated it will be posted on this page on the Li’l Squirts website and dated accordingly.  You are encouraged to check the date of the policy whenever the privacy policy is reviewed.  If the policy is ever modified in a substantial way and you have provided personal information to us, we will send an updated version directly to you provided you have not opted-out of all Li’l Squirts communication. 

 

If there are any questions or concerns about the update, you may contact  Li’l Squirts at info@lilsquirts.ca.